wordPress caught an error with one of your plugins, Rank Math SEO.

#224886
  • Resolved Abbottabad montessori

    4 years, 5 months ago

    Rank Math free

    i am facing seo rank math issue when i want to add new post,
    Error Details
    =============
    An error of type E_ERROR was caused in line 85 of the file /home/montzkkh/public_html/wp-content/plugins/seo-by-rank-math/includes/admin/metabox/class-metabox.php. Error message: Uncaught Error: Class ‘CMB2_Hookup’ not found in /home/montzkkh/public_html/wp-content/plugins/seo-by-rank-math/includes/admin/metabox/class-metabox.php:85
    Stack trace:
    #0 /home/montzkkh/public_html/wp-includes/class-wp-hook.php(292): RankMath\Admin\Metabox\Metabox->enqueue()
    #1 /home/montzkkh/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array)
    #2 /home/montzkkh/public_html/wp-includes/plugin.php(551): WP_Hook->do_action(Array)
    #3 /home/montzkkh/public_html/wp-content/plugins/seo-by-rank-math/includes/traits/class-hooker.php(88): do_action_ref_array(‘rank_math/admin…’, Array)
    #4 /home/montzkkh/public_html/wp-content/plugins/seo-by-rank-math/includes/admin/class-assets.php(160): RankMath\Admin\Assets->do_action(‘admin/enqueue_s…’)
    #5 /home/montzkkh/public_html/wp-includes/class-wp-hook.php(292): RankMath\Admin\Assets->enqueue(‘post.php’)
    #6 /home/montzkkh/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array)
    #7 /home/montzkkh/public_html/wp-incl

Viewing 6 replies - 1 through 6 (of 6 total)
  • Anas

    4 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    We really look forward to helping you.

    Abbottabad montessori

    4 years, 5 months ago

    Rank Math free

    Thanks for replaying,
    i received tis email from WordPress:

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Rank Math SEO.

    Reinelle

    4 years, 5 months ago

    Hello,

    Could you please confirm if you have already followed my colleague’s advice above for checking a plugin conflict on your site?

    Looking forward to helping you.

    Thank you.

    Abbottabad montessori

    4 years, 5 months ago

    Rank Math free

    yes i checked, i am facing problem in Rank math SEO, when i deactivate rank Math , every thing is working perfect, also when i want to open rant math setting there is error (Sorry, you are not allowed to access this page)

    Abbottabad montessori

    4 years, 5 months ago

    Rank Math free

    I received this email from WordPress”
    [Montessoriseries] Your Site is Experiencing a Technical Issue
    Inbox

    WordPress
    Fri, 9 Jul, 23:49 (29 minutes ago)
    to me

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Rank Math SEO.

    First, visit your website and check for any visible issues. Next, visit the page where the error was caught (https://www.———.com/wp-admin/post-new.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    Anas

    4 years, 5 months ago

    Rank Math business

    Hello,

    Can you please open the following link if you are using a single site setup of WordPress?
    website.com/wp-admin/admin.php?page=rank-math-registration

    and for multi-site:
    website.com/wp-admin/network/admin.php?page=rank-math

    If that doesn’t help, please disable the plugin and reactivate it again. You would notice this icon:
    https://i.rankmath.com/qlNOzb

    Clicking that should open the setup wizard of the plugin.

    If the error is reported again after the setup, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘wordPress caught an error with one of your plugins, Rank Math SEO.’ is closed to new replies.