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Hello..
When I try to login to my wordpress dashboard (leablackdev.wpengine.com/wp-admin) I get the fatal error and cannot access my website —
“There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.”
When I login to my hosting provider WP Engine, there is this php7:error —- (please see sensitive data)
Can you please help me figure out why this is happening?
Thank you so much!
Travis
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Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We might need to take a closer look at the settings. Please include your WP logins as well as the FTP details in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/We really look forward to helping you.
The ticket ‘WordPress Admin Fatal Error & Hosting PHP Error’ is closed to new replies.