WooCommers product category

Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

For initial troubleshooting, kindly head over to your WordPress Dashboard > Rank Math > General Settings > Woocommerce and try disabling the option “Remove category base” and see if that will resolve the issue.

If you prefer, we can take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

It seems that you have a lot of plugins that are significantly outdated. Can you please update at least your translation plugin to their latest version?

We need to ensure it is up to date before we conduct troubleshooting.

Looking forward to hearing back from you.

Thank you.

Hello,

You have removed the admin login information in the Sensitive Data section. Kindly share it again so we can further troubleshoot the issue.

Looking forward to helping you.