Woocommerce section not available anymore

#174601
  • Resolved Mitch
    Rank Math free

    Hi,

    Since today i found out that the strip category base and product base doesnt work anymore. So all woocommerce links are domain.com/product/product-name (was previously: domain.com/product-name) and categories are: domain.com/product-categorie/parent-categorie/child-categorie (was previously: domain.com/parent-categorie/child-categorie).

    After digging a bit deeper I found out that the whole ‘woocommerce’ option section was not visible anymore and therefor probable all the woocommerce options like strip product-categorie are turned off.

    I’m running version: 1.0.60.1 (roll back to 1.0.60.0 doesn’t solve the problem.)
    Active modules: link-counter, analytics, seo-analysis, sitemap, redirections, local-seo, 404-monitor, image-seo (no woocommerce visible!)
    WooCommerce: 5.1.0

    Do you have an idea what could be the problem with RankMath doenst recognize the woocommerce installation anymore?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    It seems like you have already marked this ticket as resolved. If your issue isn’t resolved yet then please check if the WooCommerce module is enabled from WP Dashboard > Rank Math > Dashboard

    Enabling it should resolve the issue if it isn’t already. Let us know if the issue persists.

    We really look forward to helping you.

    Mitch
    Rank Math free

    Yes it is resolved, thank you!

    Hello,

    We are glad that your issue is resolved.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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