Woocommerce remove product base option and RSS feed

#460804
  • Resolved Will

    3 years, 5 months ago

    Rank Math free

    Hi,

    While using the Rank Math module, I discovered a problem with my main RSS feed.
    After some research, I realize that if I have the “remove product base” option in the general settings of Woocommerce, my main RSS feed no longer displays posts from my blog but products from my shop.
    Disabling the option puts the posts back in my feed.

    Is it possible to keep this option active, which I find very practical, without this inconvenience in my RSS feed?

    Thanks in advance

Viewing 5 replies - 1 through 5 (of 5 total)
  • Nigel

    3 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math for help with your feed URL showing products instead of posts.

    I could not replicate the issue on my setup. We might need to take a closer look at the settings on your website. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Will

    3 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jeremy

    3 years, 5 months ago

    Hello,

    The option to remove the product base is currently enabled in your settings but it seems the feed is loading just fine when I accessed this URL /feed/ on your website.

    Can you please confirm if you are referring to another feed URL? If so, please share it here since the link to the RSS you shared in the sensitive data section is not valid.

    Looking forward to helping you on this one.

    Will

    3 years, 5 months ago

    Rank Math free

    Hello,

    Indeed, the problem seems to be solved.
    I couldn’t explain it, no manipulation has been done, except to apply the latest updates of WordPress, Woocommerce and the RankMath module (but none mentions a fix for a similar problem ).

    Anyway, thanks for the help
    The ticket is marked as solved

    Anas

    3 years, 5 months ago

    Rank Math business

    Hello,

    We are super happy that your issue is resolved.

    If you have any questions in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Woocommerce remove product base option and RSS feed’ is closed to new replies.