Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
I checked the affected category you shared in the sensitive data section and it seems to be loading just fine. Can you please let us know what is the specific issue you are experiencing with the category pages? Can you please share some screenshots?
Looking forward to helping you.
Hello,
There may be a plugin conflict within your website, however, the troubleshooting mode in your website didn’t affect the frontend so we can’t test it. Please refer to this guide: https://rankmath.com/kb/check-plugin-conflicts/
Kindly follow that guide and see if you are able to determine the conflict.
If that doesn’t work on your end, are you able to create a staging website on your end? If you can, please create one, reproduce the error there and share the login access here, this will allow us to deeply investigate the issue and resolve it.
Looking forward to helping you with this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
