woocommerce products are showing a critical issue! Help please

#847497
Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    We apologize for the issue you are facing with your WooCommerce products. It seems like there might be a critical error affecting their display.

    To assist you better, we recommend checking the following:

    1. Schema Markup: Ensure that the WooCommerce Product Schema is correctly set for your products. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Titles & Meta → Products and setting the Schema Type to WooCommerce Product. After that, save the changes.
      Set the Schema Type to WooCommerce Product

    2. Check for Plugin Conflicts: Sometimes, conflicts with other plugins or themes can cause issues. You may want to temporarily disable other plugins to see if the problem persists.

    3. Error Logs: Check your server’s error logs for any specific messages that could indicate what is causing the critical issue.

    If these steps do not resolve the issue, please reply to this ticket with more details, and a human agent from our support team will take over and assist you further.

    Thank you for bringing this concern to our attention!

    Sources:
    Resolving Rank Math Schema Markup Related Issues

    Mahmoud
    Rank Math free

    I already have these settings set as they are.

    Hello,

    The error Either "offers", "review", or "aggregateRating" should be specified indicates that you need a price or reviews for your products to be eligible with the Product schema since it is a required property:
    https://developers.google.com/search/docs/appearance/structured-data/product#product-information

    Here’s a link for more information:
    https://rankmath.com/kb/either-offers-review-or-aggregaterating-should-be-specified/#offers-review-aggregateRating

    To fix that, you may need to add at least one of them, so it will only return a warning (optional).

    Hope that helps.

    Mahmoud
    Rank Math free

    You can see that the review is enabled on the all products pages:
    https://ycadeau.com/french-coffee-maker/

    Help

    Hello,

    The review section is present there, but there are no current reviews on the product you shared.

    Once your buyers/customers leave a review on those products, the schema data will be updated as mentioned in our guide:
    https://rankmath.com/kb/either-offers-review-or-aggregaterating-should-be-specified/#offers-review-aggregateRating

    Looking forward to helping you.

    Sorry, I don’t understand well

    So it’s about visitor rating?

    If so, what exactly should I do now to solve this issue with google?

    Thank you,,

    Hello,

    This error is typically just a warning and is usually ignored until you actually review the product.

    The reason it is showing as critical on your end is that your product does not have a price. To use the Product schema, Google requires your product to either have an offer (price) or review. Adding one of them to your product will remove that error.

    We hope this helps clarify the issue. Please let us know if you have any other questions or concerns.

    Thank you,,

    Hello,

    Glad that helped.

    If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.

    Looking forward to helping you.

Viewing 9 replies - 1 through 9 (of 9 total)

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