woocommerce product schema error

#1063841
  • Resolved Mrmibs Jone
    Rank Math free

    i’m using rank math free version and woocommerce product schema. Here is the problem detected by Google search Console. How can i manually fix these errors

    Missing field “shippingDetails” (optional)
    Missing field “hasMerchantReturnPolicy” (optional)

    In free version i can not find out any option to edit manually the schema. Kindly help me solve out this issue

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with the WooCommerce product schema. In the free version of Rank Math, you have limited options for manually editing the schema. However, you can still address the missing fields by following these steps:

    1. Add Shipping Details

    To add shipping details, you can include this information in the product description or use a custom code snippet in your theme’s functions.php file. Unfortunately, the free version does not allow direct schema editing.

    2. Merchant Return Policy

    Similar to shipping details, you can mention your return policy in the product description. Again, direct schema editing is not available in the free version.

    3. Using Schema Generator (if applicable)

    If you want to add specific schema types, you can navigate to your product page:

    • Go to WordPress Dashboard → Products and select the product.
    • Click on the Schema icon in the Rank Math SEO metabox.
    • Use the Schema Generator to select the appropriate schema type, but note that this may not allow for detailed customization of optional fields like shipping details and return policy.

    4. Consider Upgrading

    For more advanced schema options, including the ability to add these optional fields directly, consider upgrading to Rank Math PRO. This version provides more flexibility and features for managing your schema settings.

    If you continue to experience issues or need further assistance, please reply to this ticket, and a human agent from our support team will be happy to help you further.

    Thank you for raising this concern!

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please follow this guide to fix that issue: https://rankmath.com/kb/merchant-return-and-shipping-policy/

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘woocommerce product schema error’ is closed to new replies.