woocommerce not activated for rankmath, but it is activated

#197608
  • i recently migrated from yoast SEO to Rankmath, and my Woocommerce was installed on it.
    everything seems to be fine, but, there is a problem in my rankmath installation
    it does not show me the woocommerce menu for rankmath
    if i go to rankmath main page, it says

    woocommerce: activate woocommerce to use this module.
    i did activated it, and also deactivated woocommerce and reactivated it, but, still not detecting.
    what do do?
    i just also uninstalled yoast SEO and deactivated both rankmath and woocommerce apps.

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  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please ensure that you are using the latest versions of both your Rank Math plugin and Woocommerce. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘woocommerce not activated for rankmath, but it is activated’ is closed to new replies.