Woocommerce conflict

#964102
  • Resolved Francisco Romero
    Rank Math free

    Hi there, we just installed Rank Math and we have a conflict with woocommerce not being able to create a new orders manually. We had to deactivate the plugin..

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with Rank Math and WooCommerce. Conflicts between plugins can sometimes occur, and we appreciate you bringing this to our attention.

    To confirm if it’s a bug or just a theme/plugin conflict, we recommend performing a quick conflict check using the Health Check plugin. This allows you to troubleshoot without affecting your website visitors. Here are the steps:

    1. Install the Health Check Plugin:

      • Log into your WordPress Administrator account and navigate to the dashboard.
      • Go to Plugins > Add New.
      • Search for ‘Health Check’ and click Install Now on the Health Check & Troubleshooting plugin.
      • Activate the plugin.

      Install Health Check Plugin

    2. Use Troubleshooting Mode:

      • Once activated, navigate to Tools > Site Health in your WordPress menu.
      • Enable Troubleshooting Mode from the Health Check plugin.
      • This will allow you to disable all plugins except for Rank Math and WooCommerce temporarily.
    3. Check for Conflicts:

      • Try creating a new order manually while only Rank Math and WooCommerce are active. If the issue persists, it may be a conflict with your theme or another plugin.
      • If the issue is resolved, reactivate your other plugins one by one to identify which one is causing the conflict.

    If you find a specific plugin that is causing the issue, please let us know, and we will do our best to help resolve the conflict from our end. If the problem continues even with only Rank Math and WooCommerce active, please reply to this ticket, and a human agent will assist you further.

    Thank you for your understanding, and we hope this helps resolve the issue!

    Sources:
    Confirming a Theme/Plugin Conflict With Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share a screencast with us by using a tool like https://loom.com so that we can check this further for you?

    Meanwhile, please follow this guideline to check if any other plugins/themes are conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/

    Let us know how it goes. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Woocommerce conflict’ is closed to new replies.