Woocommerce category

#217466
Viewing 13 replies - 1 through 13 (of 13 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    To remove the parent category from your Breadcrumbs, please disable the Show Category option in Rank Math > General Settings > Breadcrumbs
    Show Category

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    Hello,
    If i disable the flag, the breadcrumb hide also the subcategory.
    Thanks

    Hello,

    Thank you for the update.

    That is not the expected behavior. In this case, we may need to look at your website.

    Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for that information.

    I’ve checked your site, and it seems that the show category option is enabled. Upon disabling, the parent category is removed without removing the child category.

    Please see the example product I’ve tested: /nuovo/camilla/

    Previous breadcrumbs: Home > Brand > Andy wolf > Camilla
    Upon disabling the show category: Home > Andy wolf > Camilla

    I have left it enabled so you can also check the results. If this is not showing on your end, you can also try clearing your browser’s cache or try a different browser.

    Let us also know if there are any affected URLs so we can replicate the issue on your site.

    I hope that helps.

    Thank you, and looking forward to your update.

    Hello,

    I’ve tried this one nuovo/baudelaire/ but doesn’t work, there’s some modification inside your product link that i’ve to made ?

    Thanks

    Hello,

    Thank you for the follow-up.

    I’ve checked the product, and it seems that the child category is already showing. I’ve attached a screenshot in the sensitive data section.

    The parent category is I migliori occhiali da sole, which is already hidden.

    Are you seeing a different result on your end?

    Looking forward to your update.

    Thank you.

    Doesn’t work for me.

    If you see this -> /nuovo/roy/

    The breadcrumbs must be -> Home -> JACQUES MARIE MAGE -> Roy

    and not Home » BRAND » ROY

    Thanks

    Hello,

    Thank you for keeping in touch with us.

    Since you have selected “Product Categories” as your primary taxonomy and not selected any category as primary in your product, the “Brand” is shown instead.

    Please see the screenshots in the sensitive data section.

    I have selected the sub-category for you, please check the result: https://i.rankmath.com/qOFLNE

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,
    So i’ve to select primary category for all my products ?
    Can i do this with some automatic procedure ?
    Thanks

    Hello,

    Thanks for getting back to us.

    We have extended the quick edit menus to add the possibility of selecting your primary category, but that specific functionality of selecting the primary category is only available in the PRO version of Rank Math.

    Here’s an article that explains how you can do that: https://rankmath.com/kb/bulk-editing-in-rank-math/#num-5-5-advance-quick-edit-options

    Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    Ok thanks!

    Hello,

    You’re welcome.

    We are glad we have addressed your concerns.

    If you have any other questions, please don’t hesitate to contact us anytime by creating a new ticket to assist you further with anything else.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

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