WooCommerce Categories Pages Not Working – Permanent Fix Needed

#938683
  • Resolved Standard Cold Pressed Oil
    Rank Math pro
    Content AI Starter Trial

    I have been facing an issue over the last two days where specific WooCommerce category pages intermittently show a “404 Page Not Found” error, particularly during the evening.

    Affected pages include:

    https://standardcoldpressedoil.com/spices
    https://standardcoldpressedoil.com/himalayan-salt
    https://standardcoldpressedoil.com/honey

    Current Configuration

    I am using the “Strip Base” feature in the Rank Math SEO plugin, which removes the /product-category and /products prefixes from WooCommerce category and product URLs.

    Observed Behavior

    The “404 Page Not Found” issue occurs intermittently, causing the above category pages to break.
    To temporarily resolve this, I have to deactivate and then reactivate the Rank Math plugin each time the issue arises. So that these categories pages started working.

    Questions and Concerns:

    1. Why does this issue keep happening?
    2. Is this related to WooCommerce, Rank Math, or server settings?
    3. How can this issue be permanently resolved so that I don’t need to deactivate/reactivate the plugin repeatedly?

    Expected Resolution

    I need a permanent fix for this issue so that the affected category pages work consistently, without requiring manual intervention. Kindly investigate the root cause and provide a solution as soon as possible.

    Looking forward to your assistance.

Viewing 16 replies (of 16 total)
  • Hello,

    We are glad to be of help.

    Do you still need our assistance with anything else or can we go ahead to close the ticket?

    We look forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 16 replies (of 16 total)

The ticket ‘WooCommerce Categories Pages Not Working – Permanent Fix Needed’ is closed to new replies.