Won’t uninstall – broken site

#540668
  • Resolved Kaz

    2 years, 9 months ago

    Rank Math free

    I installed and used the free version of rank math on a site (410lake.com).

    But while I am/was able to enter and save title’s a descriptions for the site’s pages, they custom titles and metas just don’t show up.

    All I get is the ‘Page Name’ – ‘Site Name’

    So I tried uninstalling the plugin and reinstalling. Nope.

    Then tried turning off other plugins. Nope.

    Then tried your Cloudflare trick. Nope.

    So then I ‘completely’ uninstalled your plugin according to your instructions here: https://rankmath.com/kb/uninstall/

    But after trying that (where I’m at now), your plugin block is still showing up in my page code.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Kaz

    2 years, 9 months ago

    Rank Math free

    Never mind. The problem that was affecting your plugin was the caching at SiteGround. I had previously uninstalled their “Optimizer” plugin. And after that, I was sort of stuck in this limbo of constantly old cache. This made your plugin not work basically. So I had to re-install the SG Optimizer plugin and then use its clear cache and that fixed all the issues everywhere. It appears that once their plugin is installed, it’s very tough to get things running correctly without it.

    Princess

    2 years, 9 months ago

    Hello,

    We are glad that you have found the culprit of this issue, and it is already resolved.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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