Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
When attempting to purchase our subscription. Please ensure that the country shown in the top right corner of your screen when purchasing is referred to your actual location.
If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Also, please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using PayPal or other credit cards instead.
Thank you, and looking forward to your update.
Hi, I’ve just tried my own personal card and still no luck and I know that card works all over the world plus I don’t use Paypal. Also I’ve just resubbed with elementor using the same card?
Hello,
Could you share the last name that appears on the card along with the last 4 digits of the card so that we can check why the card was declined?
Please share the above details in the sensitive data section of this ticket:
It is completely secure and only our support staff has access to that section.
We really look forward to helping you.
It’s ok I’m going to just use the free version
Regards
Tony
Hello,
Sure, if you want to try the PRO version at a later date and face the same issue please share the requested information so that we can check the blockage from our payment provider.
Thank you.
