Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
It seems to be working fine on our end:
https://i.rankmath.com/lLhQbJ
Please check if you are using a Firewall, as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
Whitelisting the route should fix the issue.
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall
I hope this helps. Looking forward to helping you.
Hello Anas
Thank you for your answer.
Could the problem occure from the host or from my CMS?
I had previuosly a problem, where I couldn’t safe the changes at all. I solved this with your help and a change in the modsecurity on the host.
But now it’s just if I do the edditing with Elementor.
I have no firewall on my local network.
Kind regards,
Robert
… I can change the data, and safe them like on your video. Then If I reload the Elementor-page or if I look at the wordpress cms, the changes are not there anymore…
And one additional information: I’m using Wordfence is this the issue?
Hi
The problem seams to be soved. It was the Modsecurity from the host again.
Thank you so far!
Hello,
We’re glad that the issue is fixed.
We also recommend following this guide to whitelist Rank Math in Wordfence: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/
Hope this helps and feel free to reach out if you have any further questions.
Thank you.
Hello,
You’re very welcome.
Please feel free to open a new support ticket if you require any further assistance.
Thank you.
