Windows with details

#298058
  • Resolved ionici

    3 years, 1 month ago

    Rank Math free

    Hello,

    Today I received a message from WordPress that the Rank math plugin has been updated to a new version. And today I noticed a change on my site and I’m not sure if it comes from the Rank math plugin or not. If so, I would like to disable that small detail window that appears next to the images when I place the cursor on the images. Where it writes 32 views, year, categories, and some details in the window that opens automatically when I place the cursor on the images.

    Thanks!

Viewing 1 replies (of 1 total)
  • Jeremy

    3 years, 1 month ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Rank Math doesn’t add that kind of pop-up even in our current version.

    Please check if there are other plugins that might be adding that. To determine it, please follow this guide: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please let us know how that goes. Looking forward to helping you with this one.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Windows with details’ is closed to new replies.