Hello,
Thank you for reaching out to Rank Math support.
Your Rank Math subscription is set to renew automatically every year. This means that you don’t have to worry about losing access to the plugin features and updates. As long as your subscription remains active, you can keep using Rank Math without any interruptions.
Our payment processor usually charges your card on the renewal date and sends you a confirmation email. If the payment fails for some reason, it will automatically try again after the first, third, and fifth days after the renewal date. You will also receive an email notification about the payment failure and the retry attempts. However, if the third retry on the fifth day fails, your subscription will be cancelled. This is what happened in your case. We apologize if this has caused any inconvenience.
Unfortunately, at this time we do not have an option for manual renewal of subscriptions. But you can always start a new subscription from https://rankmath.com/pricing/.
We hope that this clears up any confusion you may have had. If you have any further questions or concerns, please do not hesitate to let us know.
Thank you for choosing Rank Math!
start a new subscription from https://rankmath.com/pricing/. then will makes any problem or loosing any thing?
after buy this how can setup?
shah jalal
Hello,
No, you will not lose anything. When you have resubscribed to Rank Math PRO – please disconnect and reconnect your Rank Math account to your website via Rank Math > Dashboard> help.
We hope this helps clarify the issue. Please let us know if you have any other questions or concerns.
i bought rank math pro as your advise and i disconnect and reconnect my Rank Math account in my website, but Display Analytics Stats in Frontend looks as free version, how can i solve it?
Hello,
Please make sure you’re using the latest version of the Rank Math plugins on your website: https://rankmath.com/changelog/
If you are not seeing an update, please head over to WordPress Dashboard > Rank Math SEO > Status & Tools > Database Tools and clear the transients.
Then, proceed to WordPress Dashboard > Plugins and see if you are able to see a new version of the PRO plugin which you can update to, which should correct the issue after performing the update. The latest version of Rank Math is version 3.0.76.
Let us know how it goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
