Hello,
We apologize for the issue you are facing regarding your Rank Math license. It seems that your current license is still on the free plan instead of the PRO plan you expected. This could happen if you haven’t upgraded your subscription or if there was an issue with the payment for the PRO plan.
To resolve this, please check your Rank Math account to confirm your subscription status and ensure that you have upgraded to a Rank Math PRO plan. You can do this by visiting your account area and checking your subscription details.
If you believe you should have a PRO license based on your last invoice from November 2023, we recommend replying to this ticket. A human agent from the Rank Math Support team will be able to assist you further with this issue.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
Where Is My Rank Math PRO License Key?
Hello,
The Rank Math account you used to open the ticket only has a Content AI subscription.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
