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In Rank Math backend, I clicked “save changes” but it loaded error: “Error 404 Not Found”
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
Can you please navigate to WordPress Dashboard > Settings > Permalinks and save the changes. If the issue persists, could you also try to clear your website cache and give it a go?
If that doesn’t resolve the issue, please perform the diagnostic steps on this page and let me know how this goes:
https://rankmath.com/kb/check-plugin-conflicts/Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hello,
Can you please confirm that ModSecurity is disabled or the web host is not blocking any process of the plugin?
If it is not, please ask your web host to disable it, disabling ModSecurity should fix the issue.
If the issue persists, check if the theme or any other plugin is conflicting with Rank Math using the Health Check troubleshooting plugin.
https://rankmath.com/kb/check-plugin-conflicts/If ModSecurity is disabled and there is no conflict with any plugin/theme, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Why is rank math not saving’ is closed to new replies.