why is my logo displayed and not the product image

#417588

Resolved Corinne P
3 years, 7 months ago

Rank Math free

Hello,
I can’t solve my problem which is the following: when I share a product on FB for example, it’s not the image of the product but my logo! Can you please help me to solve this problem ?
Thanks
Corinne

Viewing 3 replies - 1 through 3 (of 3 total)

Reinelle
3 years, 7 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Could you please share the affected URL so we can check as well?

Meanwhile, please follow the steps in this link for fixing the social image:
https://rankmath.com/kb/open-graph-image-not-displaying/

Looking forward to helping you.

Thank you.

Corinne P
3 years, 7 months ago

Rank Math free

Hello,
Here is an example of url …

https://rondementsexy.com/nuisette-grande-taille-shirley/

Sharmin Islam
3 years, 7 months ago

Rank Math agency

Hello,

I checked the URL and found that the og:image tag is missing.

Please follow the guide mentioned above to fix this issue.

Hope this helps.

Thank you.

RankBot
3 years, 6 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘why is my logo displayed and not the product image’ is closed to new replies.