Why is my Business subscription not active?

#482005
  • Resolved Sergio Rodriguez

    3 years ago

    Rank Math free

    I paid for a Business subscription but my account shows I’m not subscribed

    Here’s my subscription screenshot:
    [moved to sensitive data section]

    And here’s my account says in my dashboard:
    https://prnt.sc/54n0di–DrJp

    [moved to sensitive data section]

    I’d appreciate your prompt help with this.
    Thanks,
    Sergio Rodz

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked the Rank Math Business subscription you have shared, and it is applied to your Gmail email address account.

    You can use that to log in to your paid Rank Math account and reconnect your websites.

    Alternatively, we can merge the accounts so you can consolidate all of them into a single account. To continue that, please confirm which is your preferred email address.

    Hope that helps.

    Thank you.

    RankBot

    2 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Why is my Business subscription not active?’ is closed to new replies.