Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Can you please try clearing your website cache and see if the issue goes away?
Also, may I know what page builder you are using to include your images in your content?
We are looking forward to helping you with this one.
Hey,
Thanks for your reply.
Just now I try to open my site on google chrome new incognito window, and still could not find the alt and title tag on the pictures uploaded on media.
Am not using any page builder, just the original WordPress Gutenberg.
Could you please kindly tell me how can the alt and title tag appear and in which condition they will appear if not shown on the media of WordPress?
Thanks in advance.
Cheers
Berry
Hello,
Thanks for your reply.
Could you please share the URLs of some of the posts where you’ve added the images so that we can further investigate the issue?
Looking forward to helping you.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.