why I cant change username

#906329
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  • Hello, we apologize for the issue you are facing with changing your username in Rank Math. To change your username, you need to ensure that the desired username is available. You can check its availability by copying the following URL into your browser and replacing username with the username you want:

    https://support.rankmath.com/users/username/

    If the browser returns an "Oops! That page can’t be found" error, it means the username is available. If it returns a profile page, then the username is already taken.

    If the username is available, you can open a ticket requesting the Rank Math Support team to change your username for you. Thank you for raising this concern, and we hope this helps!

    Sources:
    How to Change Your Username in Rank Math » Rank Math

    Hello,

    We have replied to your other ticket about the same issue and changed the username for you. We are closing this one in favor of that.

    In the future, please refrain from opening multiple tickets for the same issue as that won’t help get support faster and will actually hinder our process since the team needs to deal with more tickets.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

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