Why Featured Image Not Shown in Apps Like Facebook and other apps.

#424590
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  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting the support and we regret the inconvenience caused.

    I tested the page directly on Facebook and the correct image is pulled. Please have a look at this screenshot for a quick reference: https://i.rankmath.com/RJYw1K

    Please clear your website and browser’s cache and try sharing the image again and see if that helps.

    However, while checking your page’s source, I found that there’s another plugin/theme adding the social/OG and Twitter tags. Here’s a screenshot: https://i.rankmath.com/3vLD22

    It is not recommended to have multiple plugins/themes adding the social tags as that can confuse the social media tags about which tags to honor and can cause further issues like the one you’re facing.

    Please follow this troubleshooting guide to determine the plugin/theme adding the duplicate tags: https://rankmath.com/kb/check-plugin-conflicts/

    Once found, you can disable its OG tags and other SEO-related features to fix this.

    Let us know how that goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Why Featured Image Not Shown in Apps Like Facebook and other apps.’ is closed to new replies.