Hello,
Thank you for contacting the support.
We can check that you have sent an email requesting a refund. Our team initiated a refund and canceled your subscription as per your request.
Please don’t hesitate to get in touch in case you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.