Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Could you please share a screencast of the issue by using a tool like https://loom.com so that we can check this further for you?
Meanwhile, please follow this guideline to check if any other plugins/themes are conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
