why can I connect https://www.optimization-media.com/ adress

#969783
  • Thomas
    Rank Math free

    Hello support

    I have a question, I gave in the role manager tab full permission, to everything.
    But why I can`t add or connect the-https://www.optimization-media.com/- adress?

    General-analytics-search console.

    Kind regards Thomas

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  • Hello,

    We apologize for the issue you are facing with connecting your website address in Rank Math. Since you mentioned that you have given full permissions in the Role Manager tab, let’s check a few things to troubleshoot this issue:

    1. Check WordPress Settings for URL Mismatch: Ensure that there is no mismatch in the URLs on your WordPress settings. Go to WordPress Dashboard → Settings → General and verify that the WordPress Address (URL) and Site Address (URL) fields are the same. If there is any discrepancy, correct it and save your changes.
      Check site URL

    2. Verify Admin Account: Make sure you are logged in with an admin account, as only admin accounts have all the necessary user capabilities to access certain settings in Rank Math.

    3. Connect to Google Services: To connect your Google account for Analytics and Search Console, navigate to Rank Math SEO → General Settings → Analytics and ensure you follow the steps to connect your Google services properly. You can refer to our guide on How to Install Google Analytics With Rank Math SEO for detailed instructions.

    If you have checked these points and are still unable to connect your website, please reply to this ticket with any error messages you are encountering or further details about the issue. A human agent from our support team will take over and assist you further.

    Thank you for raising this concern, and we look forward to resolving it for you!

    Sources:
    Sorry, You Are Not Allowed to Access This Page » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm if you’re not able to connect your Google account with Rank Math Analytics? If so, please follow this guide to remove the Rank Math App from your Google account: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    After that, please reconnect your Google account from WP Dashboard > Rank Math > General Settings > Analytics with all the required permissions and see if that works for you.

    Also, please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    Let us know how it goes. Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

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