Why are you requesting a payment

#859107
  • Resolved Lisa Garrity

    1 year, 1 month ago

    Rank Math pro

    Hello,

    You keep requesting a payment for around £89 from my bank account.

    My website is safelyscented.co.uk and my subscription is valid until 2025

    The only other website I have had is safelyscented.com which RM was transferred from to .co.uk

    I cannot find anywhere in my account what this payment is for, but I need you to cancel whatever it is and inform me what it is for please?

    Lisa

Viewing 1 replies (of 1 total)
  • Miguel

    1 year, 1 month ago

    Hello,

    Thank you for contacting support.

    We cannot see any active or expired subscription on this account and the website you mentioned is currently using only the Free version of the plugin.

    Can you please forward the email about the payment that is trying to be taken from the account to s******@r***********?

    Looking forward to helping you.

Viewing 1 replies (of 1 total)

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