Hi Timo,
Thanks for getting in touch with us.
I am sorry but the logins you provided are not working.
Can you please check?
Hi Todd,
sorry for that! I don’t know, what the problem was, but now it’s working!
Thanks,
Timo
Hi there,
Thanks for the follow up.
We updated the classic editor content analysis library to use the same one that is used in Gutenberg and this is to avoid the mismatch that previously existed.
I believe that this is what is causing the disparity in what you had earlier.
We are looking forward to helping you. Thank you.
Hi again,
that may be, but what does that mean to me? Sorry, but I don’t understand what you want to tell me. 😉
Can I change anything, or is it my problem, because I use Divi?
Best regards,
Timo
Sorry for spamming, but I have one more problem…
Like I already told, I use the Divi theme. Everytime, when I want to type in a new keyword, Divi or Rank Math or WordPress opens different options.
For example: I type the “o” it opens the site options. Or if I type the “h” it opens the export-function for Divi-builder.
It’s in Firefox and Opera and in Windows and Ubuntu the same thing. And it’s only in Rank Math. I’ve tested Yoast and SEOPress and didn’t had that problem.
For a better understanding, here’s a video: https://youtu.be/MJIf-tzkkI0
Thanks again,
Timo
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This reply was modified 4 years, 10 months ago by
TiKoQu. Reason: video added
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This reply was modified 4 years, 10 months ago by TiKoQu. Reason: video edited
Hello,
Thank you for getting in touch today.
You have marked the video as private and I can’t access it. Could you please use loom.com for easier sharing. There has also been an update release with a number of issues fixed, please check and install if you haven’t already.
Looking forward to helping you. Thank you.
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Hi Michael,
sorry, but no, I don’t want another video casting program, or sharing platform. The video on youtube is not private anymore.
Do you mean the update to version 1.0.42.2? Can’t find a newer one and it is already installed. You can read it in my first post from today.
Thanks,
Timo
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This reply was modified 4 years, 10 months ago by TiKoQu.
Hello,
Thank you for contacting Rank Math today.
This appears to be an issue with divi. I ave disabled Rank math in troubleshooting mode and activated only divi and the the issue still happens if I press certain characters such as o while creating new post. Please get in touch with divi team and let us know how it goes.
Looking forward to helping you. Thank you.
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Hi again,
that’s not completely right.
When you deactivate Rank Math and press the “o” anywhere in the field, it opens the options. That’s fully normal! But when you put the “o” in the text-field, or the custom field at the bottom, you write a normal “o”.
For a better example, I’ve made a new video for you: https://youtu.be/HKMW9bkfvYE
Hello,
Thank you for contacting Rank Math today.
This is an issue on the Divi side. You can see the same problem reported when using Yoast on this thread: https://github.com/Yoast/wordpress-seo/issues/8625
The guys from Divi were able to patch this for Yoast and I can request that you reach out to their team so that they can roll out an update to fix this in Rank Math as well.
Looking forward to helping you. Thank you.
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Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
