Hello,
I apologize for the issue you are facing. When purchasing the Rank Math PRO version, it’s important to buy directly from authorized sources to ensure you receive proper support and updates. Authorized resellers are vetted to provide legitimate access to the plugin and its features, ensuring that you have a secure and reliable experience.
If you have any further questions or need assistance with your purchase, please feel free to reply to your ticket, and a human agent from our support team will assist you further. Thank you for raising this concern!
My goal is to deal directly with the company not a dealer. It is a plugin not a car! Are you guys too lazy to manage your own sales? With all the bad negative reviews I have read it is a red flag to have to go through a dealer to purchase a plugin.
Hello,
Thank you so much for getting in touch.
We have partnered with FastSpring, a payment processor, to process the payments for us. You can check FastSpring’s risk management and compliance here: https://fastspring.com/risk-management-and-compliance/
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
