Whoops

#1006088
  • Resolved David Trump
    Rank Math free

    Hello,

    I had my site set up on a temporary domain, I transferred it to its real domain/url on Sunday.

    I went into the backend and there was a message saying RankMath had detected a URL change. I clicked to update it and without realizing it, it took me into the old/temporary domain where I set up Rankmath and Google site kit.

    Then the old/temporary URL started ranking. I realized the error and removed the old/temporary site from Google and set up the new/actual site with RankMath and Google site kit. The new site is not ranking though.

    Have I messed things up, is there anything I can do, are you guys able to check my site and see if things are set up right and free from any conflict with the temporary domain/url that I have removed?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We apologize for the issue you are facing with your site ranking after the domain change. It sounds like there may have been some confusion during the transition from the temporary domain to your actual domain.

    To address the situation, here are a few steps you can take:

    1. Check Site URL Settings: Ensure that both the WordPress URL and Site URL in your WordPress settings are correctly set to your new domain. You can check this by navigating to WordPress Dashboard → Settings → General.

      Check the site URL

    2. Reconnect Rank Math: If you see a warning about the site URL having changed, try disconnecting and reconnecting your Rank Math account. This can help resolve any lingering issues related to the old domain.

    3. Clear Cache: Clear your browser cache, website cache, and any caching plugins you might be using. This ensures that you are viewing the most recent version of your site.

    4. Check for Redirects: Make sure that there are no redirects pointing back to the old domain. You can use the Redirection Manager in Rank Math to check for any unwanted redirects.

    5. Google Search Console: Verify that your new domain is properly set up in Google Search Console. Submit a new sitemap and check for any indexing issues.

    6. Conflict Check: If you suspect there might be conflicts with other plugins or themes, consider performing a quick conflict check by disabling other plugins temporarily to see if that resolves any issues.

    If you continue to experience problems or if you would like us to take a closer look at your setup, please reply to this ticket with your new site URL, and a human agent from our support team will assist you further.

    Thank you for raising this concern, and we hope to help you get your site ranking again soon!

    David Trump
    Rank Math free

    https://niaemberly.com/

    It seems to be working in analytics but not in GSC.

    I’ve followed your suggestions.

    Do I just need to wait?

    Could removing the old/temporary domain have messed things up?

    David Trump
    Rank Math free

    Also when I submit sitemap_index.xml to GSC it show 0 pages discovered. But when I submit page-sitemap.xml, post-sitemap.xml, and category-sitemap.xml the pages are detected. Does this mean anything? Should sitemap_index.xml be working?

    Hello,

    If Google has already indexed your temporary URL, we suggest you create a 301 redirection from your temporary URL to your main URL.

    Once the 301 redirects are in place and the live site is properly submitted on Google, it should recrawl and update its index over time. It may take a few days to a couple of weeks for changes to reflect fully in search rankings.

    Regarding the sitemap, it is fully fine as the sitemap is only one of many ways Google discovers the URLs of your site. Since Google has already fetched your URLs from the sub-sitemaps, you can ignore this.

    Please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Whoops’ is closed to new replies.