Hello,
We apologize for the issue you are facing. Unfortunately, we do not provide specific IP addresses to whitelist for our services. If you are experiencing issues with your firewall blocking Rank Math, we recommend checking the documentation for your specific security plugin (like Wordfence or Sucuri) to see how to whitelist URLs or paths related to Rank Math.
If you have further questions or need assistance, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you.
Thank you for raising this concern!
Hello,
Thank you for contacting Rank Math support.
Please contact your host and request them to whitelist the IP address 46.30.211.100 and the user-agent RankMathApi/2.0.2; https://rankmath.com to see if that resolves the issue.
If the issue you’re having is related to SEO Analyzer, please read this guide: https://rankmath.com/kb/api-http-400-error/
If the problem persists, kindly share more information about the issue so that we can further investigate.
Thank you for your patience and cooperation
I’ve added only ip on Wordfence. It’s better not waste my time on hosting’s support.
Hello,
You only need to whitelist this IP if you are having trouble using the SEO Analyzer. Apart from that, there’s no need to whitelist any IP addresses from our plugin.
Also, please note that whitelisting only on Wordfence won’t make a difference if the hosting provider has a firewall installed at the server level.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
