Hello,
We apologize for the issue you are facing with your Rank Math subscriptions. If you have purchased Rank Math PRO and it is still showing as free, it may be due to using a different email address for your PRO account than the one associated with your free account.
To resolve this, please log into your Rank Math account and check if you can see your PRO subscription there. If it’s not available, you may need to contact our support team to merge both accounts or change the email connected to your PRO account. You can find more information on how to do this in our guide here.
Thank you for raising this concern, and we hope to get this sorted out for you soon!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
You requested for your Content AI to be refunded here: https://support.rankmath.com/ticket/subscription-190/?view=all#post-1055457
The subscription has been cancelled and refunded already, and we do not have any option to revert that subscription. You will have to make a new purchase:
– Rank Math PRO : https://rankmath.com/pricing/
– Content AI: https://rankmath.com/content-ai/#pricing
– SEO Course: https://rankmath.com/seo-course/
Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
