Where is my content

#479760
  • Resolved ithompsonlivingturfcom
    Rank Math free

    Hi, I’m using Divi builder plus Tabs for woocommerce.
    I have added a keyword on one of my product pages.
    It says my keyword doesn’t appear despite it appearing multiple times in the product description plus in the tabs component.

    It also says my content is 220 words long.

    Basically, I can’t work out what content it is referring to.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We checked the website and the products that have focus keywords are detecting it correctly in the content of that page. That’s the reason you see a score higher than 50 points in the SEO score section of the page.

    Regarding the content, the plugin counts the words that are inside the post_content field on the database and doesn’t take into account any other data such as related products or similar.

    Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Where is my content’ is closed to new replies.