when I activate Rank Math, I can no longer select and add a new module in Sensei - Support

Resolved Annie Bohets
4 years, 8 months ago

Rank Math free

Hi, I really like Rank Math and I am starting to replace Yoast SEO in multiple sites.

However, in my online courses site, ( https://wordpress-online-cursus.nl/ ) with Woocommerce Sensei plugin in it ( premium version ), when I activate Rank Math, I can no longer select and add a new module.

As soon as i deactivate Rank Math again, it works just fine.
See my post on the group: https://www.facebook.com/groups/rankmathseopluginwordpress/permalink/542744866597844/

You can log in and take a look, site is live, but temporary disabling plugins for a short time is ok to test.

Thanks,
Annie

Viewing 7 replies - 1 through 7 (of 7 total)

Michael Davis
4 years, 8 months ago

Rank Math pro

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

It looks like there JS conflict on the page that affecting the term metabox length. I have alerted our dev team about this and we will get back to you shortly with some news on this.

Looking forward to helping you. Thank you.
Annie Bohets
4 years, 8 months ago

Rank Math free
Hi Michael,

Thanks, looking forward to an update!

Kind regards,
Annie
- This reply was modified 4 years, 8 months ago by Annie Bohets.
Pratik
4 years, 8 months ago

Hello,

I’ve forwarded this issue to our Development team, they will fix this in the upcoming update. For now, to fix the issue on your site, I changed following code in seo-by-rank-math/includes/admin/class-admin-helper.php:
I replaced the code on line 219:
return ‘term.php’ === $pagenow || ‘edit-tags.php’ === $pagenow;
with
return ‘term.php’ === $pagenow;

The Sensei module is now working fine on your site. Can you please confirm?

Thank you.

Annie Bohets
4 years, 8 months ago

Rank Math free

Hi Pratic,

Awesome, yes I can confirm it is working again.

Thanks for this great support,
Annie

Todd
4 years, 8 months ago

Rank Math free

Hi Annie,

We are so glad to be of help. We are always here if you need us in the future.

Hey, if it isn’t too much to ask for – would you mind leaving us a review here?

https://s.rankmath.com/reviewrm

It only takes a couple of minutes but helps us tremendously.

It would mean so much to us.

Thank you.

Annie Bohets
4 years, 8 months ago

Rank Math free

Hi Todd,

Absolutely, but I left my review already some time ago -;)

Michael Davis
4 years, 8 months ago

Rank Math pro

Hi Annie,

We really appreciate that 🙂

Don’t hesitate to contact us should you run into any other problem!

Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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