whatsapp thumbnail not correct

#69761
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  • Michael Davis

    4 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I have checked your URL on facebook debugger and it seems to show the social share image perfectly fine, here is a screenshot: https://i.rankmath.com/OdQuXA

    Is is likely your image is too big? Please note that the maximum size WhatsApp supports is 300kb. If it’s bigger than that please use a smaller one. Even Facebook supports only 1200x630px image.

    Looking forward to helping you.

    ​​​​​​​

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘whatsapp thumbnail not correct’ is closed to new replies.