Whatsapp thumbnail is not showing

#67505
  • Resolved Madhuri Sajwan
    Rank Math free

    In other places such as Facebook and Twitter it is working properly but in case of WhatsApp there thumbnail is not showing with the link..
    Please help me to resolve this

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math today.

    If the image is correctly showing on Facebook and twitter it means Rank math is correctly adding the og:image meta data correctly to your site. Could you please share the affected URL(s) so we can check this from our end.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi,

    Please note that the maximum size WhatsApp supports is 300kb.

    Your image is too big. Please use a smaller one. Even Facebook supports only 1200x630px image.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Okay, thanks for support.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Whatsapp thumbnail is not showing’ is closed to new replies.