what is problem Website server everything is perfect but sitemap couldn’t fatch

#988259
  • Resolved Sankar
    Rank Math free

    I don’t undestant whis problem? Robots file sitemap everything is perfect but sitemap couldn’t read Why? Others website same issou Please help me What i to Do? Quickly solution give me please https://aq999bd.com https://teer.win/

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  • Hello,

    I apologize for the issue you are facing with the sitemap not being fetched. This can be a frustrating problem, but there are several steps you can take to troubleshoot and potentially resolve the issue.

    1. Validate Your Sitemap

    First, ensure that your sitemap is correctly configured. You can use the Validate XML Sitemap tool to check for any issues. Enter your sitemap URL and click VALIDATE SITEMAP. If it’s properly configured, you should see a success message.

    An example displaying how to validate a sitemap

    2. Ensure the Sitemap is Located in the Root Folder

    Make sure your sitemap is located in the root folder of your WordPress installation. The URL should look like this:
    https://yourdomainname.com/sitemap_index.xml

    3. Check Robots.txt File

    Ensure that your robots.txt file is not blocking access to your sitemap. You can check this by visiting https://rankmath.com/wp-content/uploads/2023/04/An-example-displaying-how-to-validate-a-sitemap-2.png andhttps://rankmath.com/wp-content/uploads/2023/04/An-example-displaying-how-to-validate-a-sitemap-2.png. Make sure there are no rules that prevent Google from accessing your sitemap.

    4. Rename the Sitemap File

    Sometimes, renaming the sitemap file can help. In Google Search Console, go to Indexing → Sitemaps, and try submitting a new sitemap URL like:
    `https://rankmath.com/wp-content/uploads/2023/04/An-example-displaying-how-to-validate-a-sitemap-2.png

    5. Check for Plugin Conflicts

    If you have other plugins installed, they might be conflicting with Rank Math. You can use the Health Check plugin to identify any conflicts.

    6. Custom Canonicals

    If you have set custom canonical URLs for your posts, they may not appear in the sitemap. Consider removing these custom canonicals to allow Rank Math to generate them automatically.

    If you continue to experience issues after trying these steps, please reply to this ticket with any error messages you see in Google Search Console or any additional details about your setup, and a human agent from our support team will assist you further.

    Thank you for raising this concern, and we hope to resolve it quickly for you!

    Sources:
    Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
    Rank Math Sitemap Issues and Their Fixes » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We checked your sitemaps and we can see they are working properly without any issues.

    In this case, please try to follow the steps below and see if that works for you:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Once done, clear your website cache, remove all the submitted sitemap, and resubmit only the /sitemap_index.xml in the Search Console.

    If the issue persists, please try to follow this guideline for further troubleshooting: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/

    Let us know how it goes. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘what is problem Website server everything is perfect but sitemap couldn’t fatch’ is closed to new replies.