Hello,
We apologize for the issue you are facing with your lifetime account subscription. Unfortunately, we cannot check individual accounts or subscriptions directly.
To find out what happened to your subscription, we recommend that you log in to your Rank Math account and check the Subscriptions section for any updates or changes. You can do this by visiting this link.
If you still have questions or need further assistance, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.
Thank you for raising this concern!
Yes, please get a human agent to help me
Hello,
Thank you for contacting support.
We don’t offer lifetime subscriptions and we never did, so when the subscription could not be billed last November the PRO subscription was canceled on your account.
To get access to the PRO features you need to purchase a new one from here: https://rankmath.com/pricing
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
