what happen to my grandfathered pro account?

#937333
  • Mike

    1 day, 1 hour ago

    Rank Math free
    Content AI Creator

    not sure what is going on but please let me know what is wrong with my account

Viewing 2 replies - 1 through 2 (of 2 total)
  • Miguel

    1 day, 1 hour ago

    Hello,

    Thank you for contacting support.

    You had a PRO account until November 26th this year but that subscription expired due to non-payment and as such the account was downgraded to the Free subscription.

    You can see that we tried to take the payment for this subscription on multiple occasions but they all failed:
    Screenshot

    Don’t hesitate to get in touch if you have any other questions.

    Mike

    1 day ago

    Rank Math free
    Content AI Creator

    Ohh Paypal closed down their credit card and that must be it, I did not receive any emails. How can I take care of that please? Thank you for quick reply, greatly apprecaited. Been a long time customer of you guys.

Viewing 2 replies - 1 through 2 (of 2 total)

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