Weirdness at top of page at initial load

#388354
  • Resolved Scott Holstein

    3 years, 7 months ago

    Rank Math free

    Hello,

    When you go to a page on my website, a series of boxes, some text about advanced stats, and a button to “upgrade to PRO” briefly appears at the top of the page. It happens with most every page (except the landscapes page), when arriving at the page directly or by clicking on the menu. It can be replicated by clicking, but not by simply refreshing.

    I assume this is coming either from Blocksy, my theme, or from RankMath. My site also uses Brizy, but I have a lifetime pro membership with them, so I don’t have an upgrade option.

    If you’re fast, clicking on the text link or the button gives a reCAPTCHA failure notice.

    Screenshot attached.

    Thanks!
    Scott

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 7 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    From your screenshot, it seems that you’re referring to the Analytics Stats bar displayed on the front end (logged-in users). To hide it temporarily or remove it permanently, you can follow the steps in this link:
    https://rankmath.com/kb/analytics-stats-bar/#hide-stats-bar

    If the panel is quickly getting removed on your site, please try disabling this option:
    https://rankmath.com/kb/analytics-stats-bar/#num-2-2-enable-stats

    Let us know how this goes.

    Thank you.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Weirdness at top of page at initial load’ is closed to new replies.