Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
I can’t replicate this on my installation. You can try and perform a fresh install of the plugin.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
thank you. All is fine from my side, and as far I see the complaints today, after the update, it seems it definitely from your side. I appreciate your effort and time given to make such a great plugin. for sure you guys will find a solution to this problem. until then its a pity I can’t have the plugin switch on.. so all my SEO texts and descriptions, category url , etc will disappear… disaster.
-
This reply was modified 4 years, 3 months ago by
Joao Leitao.
hello, i installed the beta plugin and the problem went away.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Please update to the latest version, 1.0.43.1.Head over to your WordPress plugins/update page and update the Rank Math plugin to the latest version.That should fix the issue.
You might need to hard refresh your browser by using any of these keyboard combinations:
Windows: Ctrl + F5
Mac/Apple: Apple + R or command + R
Linux: F5
and clear your website and server-cache if you are still seeing any issues from Rank Math’s end.
Hope that helps. If there’s anythi
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
