Website Problem

#79865
  • Resolved digitaldeni
    Rank Math free

    Hello sir,
    When I installed and active RankMath, my site Elementor designed some page is open in a zigzag way.
    How can I fix it

Viewing 9 replies - 1 through 9 (of 9 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am not sure what you mean, could you share a screencast (for example using https://www.loom.com/) so we can try to help you?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    I uploaded a screenshot of my problem on site
    https://imgbb.com/
    thank you

    Alberto
    Rank Math business

    Hello,

    The URL just points to the homepage of imgbb.com, could you check it?

    Looking forward to help you.

    I applied on imgbb.com now

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for the follow up.

    Please share the exact URL of the uploaded image.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    digitaldeni
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for the details.

    You had enabled the option to Show SEO Score in the front end in Rank math > General Settings > Others which was pushing your page content to the side. I disabled this option for now. If you wish to show the score, you can modify the position or use the shortcode option and place it manually on your page.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    digitaldeni
    Rank Math free

    thanks a lot for the great support.

    Alberto
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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