website performance

#860632
Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year, 7 months ago

    Hello,

    We apologize for the issue you are facing with your website’s performance showing zero clicks. There could be several reasons for this, including:

    1. Incorrect Setup: If the Rank Math plugin is not set up correctly, it may not track clicks properly. You can refer to our detailed setup guide here.

    2. Google Algorithm Updates: Your website might have been affected by a recent Google algorithm update. We recommend checking if there were any updates during the timeframe when you noticed the drop in clicks. You can find more information on monitoring algorithm updates here.

    3. Data Sync Issues: Sometimes, data may not appear due to sync issues. You can try copying your system info by going to Rank Math SEO → Status & Tools → System Status and clicking on Copy System Info to Clipboard. Then, reply to this ticket with that information so our support team can assist you further.

    If you have any more questions or need further assistance, please feel free to reply to this ticket, and a human agent will take over and help you out.

    Thank you for raising this concern!

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

    Mohamed Bentaih

    1 year, 7 months ago

    Rank Math free
    
### rank-math ###

version: 1.0.226
database_version: 1
plugin_plan: Free
0: Free
1: undefined
2: 2024-08-25 4:07 pm
active_modules: link-counter, analytics, seo-analysis, sitemap, rich-snippet, woocommerce, acf, content-ai, instant-indexing, local-seo, 404-monitor, redirections, image-seo, role-manager
refresh_token: No token
permissions: 
	Search Console: Given
rank_math_404_logs: 32 KB
rank_math_redirections: 32 KB
rank_math_redirections_cache: 32 KB
rank_math_internal_links: 32 KB
rank_math_internal_meta: 16 KB
rank_math_analytics_gsc: Not found
rank_math_analytics_objects: 32 KB
rank_math_analytics_inspections: 112 KB

### wp-core ###

version: 6.6.1
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 2
dotorg_communication: true

### wp-dropins (1) ###

object-cache.php: true

### wp-active-theme ###

name: Norflo (norflo)
version: 1.1.0
author: HiboTheme
author_website: https://hibotheme.com/
parent_theme: none
theme_features: core-block-patterns, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, woocommerce, widgets-block-editor, post-thumbnails, automatic-feed-links, title-tag, yoast-seo-breadcrumbs, html5, custom-header, infinite-scroll, jetpack-responsive-videos, jetpack-content-options, widgets, menus
theme_path: /home/u938171282/domains/4kiptvpro.com/public_html/wp-content/themes/norflo

### wp-mu-plugins (1) ###

Disable Auto Updates: author: (undefined), version: (undefined)

### wp-plugins-active (26) ###

Advanced Custom Fields PRO: version: 6.3.3, author: WP Engine (latest version: 6.3.5)
CartFlows: version: 2.0.9, author: CartFlows Inc
Code Snippets: version: 3.6.5.1, author: Code Snippets Pro
Contact Form 7: version: 5.9.8, author: Takayuki Miyoshi
Elementor: version: 3.23.4, author: Elementor.com
Elementor Widgets Kit: version: 1.0, author: Pobon Paul
Google Analytics for WordPress by MonsterInsights: version: 9.0.1, author: MonsterInsights
Google for WooCommerce: version: 2.8.3, author: WooCommerce
HiboTheme Demo Importer: version: 1.0.0, author: HiboTheme
Hostinger Easy Onboarding: version: 2.0.24, author: Hostinger
Image Optimizer by Elementor – Compress, Resize and Optimize Images: version: 1.5.1, author: Elementor.com
Jetpack: version: 13.7, author: Automattic
Jetpack Search: version: 2.1.0, author: Automattic - Jetpack Search team
LiteSpeed Cache: version: 6.4.1, author: LiteSpeed Technologies
MailPoet: version: 5.0.0, author: MailPoet
Norflo Toolkit: version: 1.1.0, author: HiboTheme
OptinMonster: version: 2.16.4, author: OptinMonster Popup Builder Team
Pinterest for WooCommerce: version: 1.3.25, author: WooCommerce
Plugin for Google Reviews: version: 4.1, author: RichPlugins <s******@r**************>
Rank Math SEO: version: 1.0.226, author: Rank Math
Sellix Pay: version: 1.9.6, author: Sellix io
Simple Chat Button: version: 1.8.0, author: Rasoul Mousavian
UserFeedback Lite: version: 1.1.1, author: UserFeedback Team
WooCommerce: version: 9.1.4, author: Automattic
WooCommerce Direct Checkout: version: 3.3.7, author: QuadLayers
WPForms Lite: version: 1.9.0.3, author: WPForms

### wp-server ###

server_architecture: Linux 4.18.0-513.11.1.lve.el8.x86_64 x86_64
httpd_software: LiteSpeed
php_version: 8.1.27 64bit
php_sapi: litespeed
max_input_variables: 5000
time_limit: 360
memory_limit: 2048M
max_input_time: 360
upload_max_filesize: 2048M
php_post_max_size: 2048M
curl_version: 7.87.0 OpenSSL/1.1.1w
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2024-08-21T17:40:34+00:00
utc-time: Wednesday, 21-Aug-24 17:40:34 UTC
server-time: 2024-08-21T17:40:32+00:00

### wp-database ###

extension: mysqli
server_version: 10.11.8-MariaDB-cll-lve
client_version: mysqlnd 8.1.27
max_allowed_packet: 1073741824
max_connections: 2000

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/u938171282/domains/4kiptvpro.com/public_html/wp-content
WP_PLUGIN_DIR: /home/u938171282/domains/4kiptvpro.com/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 2048M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: writable
mu-plugins: writable
0: Writable
    Adetayo

    1 year, 7 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for the inconvenience this may have caused.

    To solve this issue, you need to fetch fresh data from Google. This is a simple process that you can do by following the steps below:

    1. Head over to WP Dashboard > Rank Math > Tools & Status > Database Tools and click the Rebuild Index button. This is the first process before you will update the data manually unlike what was suggested by the bot.

    2. After that, head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button and then click the Update Data Manually

    3. This will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

    4. Once the process is complete. Please re-check the Analytics page and all the data should be showing up correctly.

    Following the above steps should fix the issue.

    You can refer to this guide for reference: https://rankmath.com/kb/zero-search-traffic-error/

    However, if it does not, please check if there is a pending Scheduled Action by heading over to WordPress dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

    Then Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    This is how it should look like:

    Once done, please allow Rank Math a while to fetch data from Google and you should be able to see the updated data.

    You might see other actions that are scheduled to RUN as well, it is quite normal and you don’t have to worry.

    Let us know how that goes.

    Thank you.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘website performance’ is closed to new replies.