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I recently installed the Rank Math SEO plugin on our WordPress website — https://docemy.com. However, after activating the plugin, we noticed that our website has completely disappeared from Google search results.
We have tested this by searching for various keywords including:
docemy
docemy.com
Other branded and non-branded keywords previously ranking
None of them are showing our website in the SERP (Search Engine Results Page), even though the site was indexed and ranking before installing the plugin.
Details:
Website: https://docemy.comCMS: WordPress
Issue Noticed After: Installing and configuring the Rank Math plugin
Behavior: Website is no longer appearing on Google for brand name or other keywords
Status: The website is live and functioning without any visible errors.
We’ve double-checked that:
The site is not set to “discourage search engines” in WordPress settings.
There’s no noindex tag in the header.
Sitemap is enabled via Rank Math and accessible.
Google Search Console shows the site is indexed.
Request:
Could you please assist in identifying what might be causing this issue? Is there any misconfiguration with Rank Math that might be blocking or affecting search engine visibility?Looking forward to your urgent support on this.
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Hello,
We apologize for the issue you are facing with your website not appearing in Google search results after installing the Rank Math SEO plugin. Thank you for providing detailed information about your situation.
Here are a few potential causes and steps you can take to troubleshoot this issue:
1. Check Robots.txt File
Ensure that your robots.txt file is not blocking Google from crawling your site. You can use the robots.txt testing tool to verify this. If there are any directives blocking Googlebot, you will need to modify them.
2. Monitor Indexation Status
Since you mentioned that Google Search Console shows the site is indexed, it’s also a good idea to monitor your site’s indexation status using the Index Status report in Rank Math’s Analytics. You can navigate to Rank Math SEO → Analytics in your WordPress dashboard and check the Index Status tab for any issues.
3. Sitemap Submission
Make sure that your sitemap is submitted correctly in Google Search Console. Rank Math automatically generates a sitemap for your website, which should be accessible at `https://support.rankmath.com. Ensure that this sitemap is submitted to Google.
4. Manual Actions Report
Check the Manual Actions report in Google Search Console to see if there are any penalties or issues reported by Google that could be affecting your site’s visibility.
5. Duplicate Content Issues
If you have multiple pages with similar content, it could lead to penalties for duplicate content. Ensure that all content is original and consider using canonical tags if necessary.
Conclusion
If none of these steps resolve the issue, please reply to this ticket with any additional details or findings, and a human agent from our support team will assist you further. We are here to help you get your website back in the search results as soon as possible.
Thank you for your patience, and we look forward to resolving this issue for you!
Sources:
Why Did My Website Disappear From Google Search? » Rank Math
Why Did My Website Disappear From Google Search? » Rank Math
The ticket ‘Website Not Showing in SERP After Installing Rank Math on Docemy.com’ is closed to new replies.