Website not showing - Support

Resolved Leah Kelly
1 year, 4 months ago

Rank Math free

Hi my website is not showing up when I’m trying to connect to rank math for the first time!
It is not showing any Error code, It’s just not showing my website at all!

Viewing 4 replies - 1 through 4 (of 4 total)

RankBot
1 year, 4 months ago
Hello,

We apologize for the issue you are facing with your website not showing up when trying to connect to Rank Math. This issue often arises because the website might not be connected using the correct account.

Here are the steps you can follow to resolve this:
1. Disconnect Your Account: Go to your WordPress Dashboard and navigate to Rank Math SEO → Dashboard → Help. Click on Disconnect Account.
2. Reconnect Your Account: After disconnecting, you can reconnect by clicking on Connect Now in the same settings. Make sure to select the correct account and then click on OK, Activate Now.
  
  $Activate Rank Math PRO Subscription$
Once you have completed these steps, check your connected websites from your Rank Math Account Area.

If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Sources:
Website Not Shown In Rank Math Account Area » Rank Math
Princess
1 year, 4 months ago

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

We have added your account access in the sensitive data section.

You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.

Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.

Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below.

After that, you can see all your connected sites here: https://rankmath.com/my-account/websites/

Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

Leah Kelly
1 year, 4 months ago

Rank Math free

So it says my website is connected but when I try to connect to google services my website is not there to select

Jaideep Asrani
1 year, 4 months ago

Hello,

Please follow these steps:

1) Remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

2) Re-connect to regenerate the auth token from Google

After that, reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

3) Grant all necessary permissions

Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:

4) Follow the instructions to sign in with your Google account and allow Rank Math to access your data. https://rankmath.com/kb/connect-your-google-account/

You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

We hope this resolves the issue for you. Looking forward to helping you.

RankBot
1 year, 3 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Website not showing’ is closed to new replies.