Website not loading in because of RankMath

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

For initial troubleshooting, please check your site’s configuration if there are some PHP values that are too low and which you should increase.

Please get in touch with your web host and ask them to set the following values (if not yet):

PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Thank you.

Hello,

Please also check your website’s error log when the issue happened. Having an error log will help us determine what caused the error upon activating Rank Math.

You can follow this guide to enable debugging in WordPress as well
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.

Once done, you can share here the errors related to Rank Math.

Looking forward to helping you.

Thank you.