Website not connecting to rank math account

Hello,

We apologize for the issue you are facing with connecting your website to your Rank Math account. This problem often occurs if the website is not connected using the correct account. Here are the steps you can follow to resolve this:

1. Disconnect Your Current Account:

   • Go to your WordPress Dashboard.
   • Navigate to Rank Math SEO → Dashboard → Help.
   • Click on Disconnect Account.
     

2. Reconnect with the Correct Account:

   • After disconnecting, go back to the same settings and click on Connect Now.
     
   • Ensure you select the correct account and click on OK, Activate Now.
     

3. Check Your Connected Websites:

   • You can verify if your website is now connected by visiting your Rank Math Account Area.
     

If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Sources:
Website Not Shown In Rank Math Account Area » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

We logged in to your website using the link provided in the sensitive data section but we are unable to check further as the user access on the dashboard is limited. To check this properly, please edit the access and modify the capability to the administrator level.

To solve the issue with your website not being connected properly to your Rank Math account, let’s start by checking your WordPress settings and making sure that your website URL is correct. Sometimes, a mismatch in the URL or a missing slash can mess up the connection.

To do this, please go to your WordPress dashboard and click on Settings > General. Then look at the WordPress Address (URL) and Site Address (URL) fields and see if they match your website URL exactly.

If you find any mismatches, please correct them and save the settings.

After that, please try disconnecting and reconnecting your Rank Math account to see if this resolves your issue.

If this doesn’t work, you can try adding a filter code to your website that will bypass the URL check. This might help if there is some issue with your server configuration or DNS settings. The filter code you need to add is below:

/**
 * Filter whether we need to check for URL mismatch or not.
 */
add_filter( 'rank_math/registration/do_url_check', '__return_false' );

To add the filter code, please follow this guide: https://rankmath.com/kb/wordpress-hooks-actions-filters/

And that’s it! ​​​​​​​The website should now be able to stay connected without any issues.

For more information on why this issue happens and how to fix it, you can check this page: https://rankmath.com/kb/problems-while-connecting-account/

Let us know how it goes. Looking forward to helping you.

Thank you.