Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We can see that the Business subscription is now activated on your account.
Please follow this guide to reconnect the website to your subscription and that should trigger the updates:
https://rankmath.com/kb/website-not-shown-in-account/
Hope this helps.
Thank you.
Hello,
We are super happy that we could address your concern.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
