Hello,
We apologize for the issue you are facing with the Rank Math Setup Wizard. It seems that the Analytics section is not populating correctly. This can sometimes happen due to various reasons, such as not having the necessary permissions or issues with the Google Analytics account setup.
Here are a few steps you can try to resolve this:
- Check Google Analytics Account: Ensure that your Google Analytics account is properly set up and that you have access to it.
- Refresh the Wizard: Sometimes, simply refreshing the page or restarting the setup wizard can help.
- Manual Entry: If the fields remain empty, you might need to enter the details manually if you have them available.
If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will overtake the ticket and assist you further. Thank you for raising this concern!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please try to follow the steps below and see if that works for you:
1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/
2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions
4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.
Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
